Vienna, Austria

I build products and the systems that keep customers happy.

Founder of optsolut. Automation engineer from TGM Vienna. Technical Customer Success at chatarmin.com.

About

I am an automation engineer from HTL TGM Vienna, specialised in electrical engineering. My strengths are control and sensor technology, microcontroller programming and getting technical projects working in the real world. I am most interested in building intelligent systems and optimising automated processes.

I finished six years of electrical and automation engineering at TGM Vienna in 2026. After around 250 applications with no reply, I applied to chatarmin.com between my final exams, visited the office the next day and started in Customer Success with no prior experience. That is still how I like to grow: take ownership before I feel ready and turn feedback into better systems.

For my diploma project our team built an autonomous car for the ACE Challenge, supported by Bosch and ASFINAG. Other cars were technically stronger. We still won the Bosch Innovationspreis 2026 special prize in the ACE-Challenge category, out of 80 diploma projects from 27 HTL schools, because we built the whole experience around it. I built the car mechanically, owned 3D printing, part assembly and maintenance, and built the live dashboard and MQTT connection. The full project is now public on cits.maksymilianjamroz.com ↗. It taught me that people buy a vision they can picture, not a list of features.

Experience

  1. 2026 – now

    Founder & CEO, optsolut

    An operating system for small service businesses plus web, automation and AI work for local companies.

  2. 2026

    Junior Customer Success Manager, chatarmin.com

    Technical onboarding, AI agents and automation setups for DACH ecommerce brands.

  3. Jul 2024

    Electrician, BED Elektro

    Electrical planning in E-Plan, installing and wiring PV systems, inspecting and rewiring distribution boards.

  4. Jul 2023

    Intern, WITTMANN Technology

    Programmed control units for temperature control devices and assembled the devices.

  5. 2022 – 2024

    Part-time work

    Service at Zum Alten Fassl, sales at IWET petrol stations, event staff at Ernst Happel Stadion.

Education

  1. 2020 – 2026

    HTL TGM Vienna, Electrical & Automation Engineering

    Matura and diploma exam. Diploma project C-ITS Demonstrator won the Bosch Innovationspreis 2026 special prize.

  2. 2016 – 2020

    AHS Friesgasse, Realgymnasium

    Lower secondary school, Vienna.

Projects

Tap a project for the short version, or open the full breakdown.

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Skills

Engineering
Siemens Simatic, Loxone, MQTT and IoT, microcontrollers, E-Plan, KiCad, AutoCAD, Shapr3D
Software
Next.js, TypeScript, Postgres, Supabase, Python, C#, HTML, SwiftUI, Flutter
Customer
Onboarding, AI agents, workflow automation, troubleshooting
Product
Research, UX, positioning, go-to-market
Strengths
Calm under pressure, problem solving, communication, adaptability
Languages
German, Polish, English (spoken and written)
Other
Driving licence B, Microsoft Office

Contact

Open to ambitious products, technical customer roles and collaborations. The fastest way is a short call.

Work together